Legal

Terms of Service

Last Updated: May 26, 2026

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Markham Family Dental Associates website located at www.markhamfamilydental.com (the “Website”), including any forms, scheduling tools, or content available through it. These Terms are entered into between you and Markham Family Dental Associates (“Markham Family Dental,” “we,” “our,” or “us”).

By accessing or using the Website, submitting a form, or requesting an appointment through the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Purpose of the Website

The Website is provided for general informational purposes about our dental practice, services, providers, and office policies. It also allows visitors to request appointments, complete new patient forms, and contact our office.

Nothing on the Website constitutes dental, medical, or professional advice, and use of the Website does not create a dentist-patient relationship. A dentist-patient relationship is only established once you have been seen and accepted as a patient by our practice.

2. Eligibility and Acceptable Use

By using the Website, you represent that you are at least 18 years of age or are using the Website with the involvement of a parent or legal guardian. You agree to use the Website only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the Website in any way that violates applicable local, state, or federal law
Submit false, misleading, or fraudulent information through any form on the Website
Attempt to gain unauthorized access to any portion of the Website, our systems, or related networks
Interfere with or disrupt the operation of the Website, including through viruses, malware, or excessive automated requests
Copy, scrape, reproduce, or republish content from the Website without our prior written consent
Use the Website to transmit unsolicited advertising, spam, or harassing communications

3. Appointment Requests and Scheduling

Appointment requests submitted through the Website, including via new patient forms or online scheduling tools, are requests only and are not confirmed until our office contacts you directly to confirm the date and time.

We reserve the right to accept, decline, reschedule, or cancel appointment requests at our discretion, including for reasons related to scheduling availability, insurance status, or practice policy.

If you need to cancel or reschedule an appointment, please contact our office directly at the phone number listed on the Website. Missed appointments or late cancellations may be subject to our office’s cancellation policy, which will be communicated to you as a patient.

4. No Medical or Dental Advice; Emergencies

Content on the Website, including descriptions of services, procedures, and technology, is provided for general informational purposes only and should not be relied upon as a substitute for professional dental or medical evaluation, diagnosis, or treatment.

Always consult with a qualified dental or medical professional regarding any specific concern about your oral health. Do not disregard professional advice or delay seeking it because of something you have read on the Website.

The Website is not intended for use in a dental or medical emergency. If you believe you are experiencing a dental or medical emergency, call 911 or go to the nearest emergency room. For urgent dental concerns during business hours, please call our office directly.

5. Text Messages, Calls, and Communications

If you provide your phone number or email address through the Website, you consent to be contacted by our office regarding appointment scheduling, reminders, office updates, and related communications, in accordance with our Privacy Policy.

If you opt in to text messaging, message and data rates may apply, and message frequency may vary. You may opt out of text communications at any time by replying STOP, and you may reply HELP for assistance.

6. Intellectual Property

All content on the Website, including text, graphics, logos, images, page design, and software, is the property of Markham Family Dental Associates or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view and print content from the Website for your own personal, non-commercial use. You may not otherwise reproduce, distribute, modify, or create derivative works from any content on the Website without our prior written permission.

7. Third-Party Links and Services

The Website may contain links to third-party websites, tools, or services, including scheduling platforms, payment or financing tools, review platforms, and social media pages. These third-party services are not owned or controlled by Markham Family Dental Associates.

We are not responsible for the content, accuracy, security, or practices of any third-party website or service. Your use of any third-party tool linked from the Website is subject to that third party’s own terms and privacy policy.

8. Disclaimer of Warranties

The Website is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Website will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Markham Family Dental Associates and its owners, providers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or goodwill, arising out of or related to your use of, or inability to use, the Website.

Nothing in these Terms is intended to limit any liability that cannot be limited or excluded under applicable law, including liability arising from the actual provision of dental care to patients, which is governed separately by applicable standards of care and patient consent documentation.

10. Indemnification

You agree to indemnify and hold harmless Markham Family Dental Associates and its owners, providers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Website, your violation of these Terms, or your violation of any rights of a third party.

11. Changes to the Website and These Terms

We may update, modify, or discontinue any part of the Website at any time without notice. We may also revise these Terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Your continued use of the Website after any changes to these Terms constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or your use of the Website will be subject to the exclusive jurisdiction of the state and federal courts located in Iowa.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.